Customer Relationship Executive Job in Karachi Apply Now

Customer Relationship Executive roles are in high demand, especially in the dynamic travel and tourism industry. If you have a passion for customer service and building lasting relationships, this opportunity with Premio Travel & Tours Pvt Ltd in Karachi may be the perfect next step in your career.

At Premio Travel & Tours, we take pride in delivering memorable travel experiences to our clients. Our Customer Relationship Executive plays a pivotal role in maintaining strong communication with our customers, ensuring satisfaction, and enhancing brand loyalty.

Key Responsibilities of a Customer Relationship Executive

The Customer Relationship Executive will act as the first point of contact between clients and the company. Your core responsibilities will include:

• Building trust and rapport with both existing and prospective customers
• Managing communication through phone calls, emails, and walk-in inquiries
• Effectively addressing complaints and resolving issues to maintain client satisfaction
• Coordinating with various departments to ensure client expectations are met
• Logging all customer interactions and ensuring follow-ups are executed promptly
• Gathering and acting on customer feedback for continuous service improvement

This role demands excellent communication, attention to detail, and the ability to multitask in a fast-paced environment.

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Required Skills and Experience

To excel as a Customer Relationship Executive, you should meet the following requirements:

• Excellent interpersonal and verbal communication skills
• Familiarity with MS Office tools and customer relationship software (e.g., CRM systems)
• Strong conflict resolution and problem-solving abilities
• A client-first approach to every interaction
• Bachelor’s degree in any discipline (preferred)
• At least two years of experience in a similar customer service role

Moreover, a proactive attitude and a commitment to customer satisfaction are essential traits for this position.

Why Join Premio Travel & Tours?

Premio Travel & Tours Pvt Ltd is one of Pakistan’s most trusted travel brands. By joining our team as a Customer Relationship Executive, you’ll have access to:

• A professional and growth-focused environment
• Opportunities to sharpen your customer service and communication skills
• Hands-on experience in a reputed tourism and travel business
• A supportive, all-women work environment that values contribution and performance

We are committed to building long-term careers and offering development paths for our employees.

Work Environment & Job Details

This full-time, permanent position is based in Karachi and follows a first shift (day) schedule. We are specifically seeking female candidates who can contribute positively to our client services and customer support department.

• Industry: Travel, Tourism & Transportation
• Location: Karachi, Pakistan
• Education Required: Bachelor’s degree
• Experience Required: Minimum 2 years
• Job Type: Full-time / Permanent
• Job Shift: First Shift (Day)
• Posting Date: May 28, 2025
• Apply Before: June 25, 2025

Career Growth & Learning Opportunities

In addition to a competitive compensation package, Premio Travel & Tours offers ongoing training and mentorship. As a Customer Relationship Executive, you will learn to adapt your approach based on customer behavior, leverage tools like CRM, and collaborate cross-functionally to deliver exceptional experiences.

Apply Now – Start Building Customer Relationships That Matter

If you’re ready to bring your communication skills, empathy, and organizational abilities to a company that values customer-first service, this Customer Relationship Executive job in Karachi could be the ideal fit.

We invite driven professionals to apply today through our official careers portal and take the next step in their professional journey.

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