Dedicated Customer Service Representative Role at Fahad Tutor Academy Karachi

Dedicated Customer Service Representative Role at Fahad Tutor Academy Karachi

Customer service representative role opportunities are now open at Fahad Tutor Academy in Karachi for proactive, communication-savvy individuals eager to launch or grow their careers. This is your chance to join a fast-paced educational setting where communication excellence meets customer satisfaction. If you’re someone who thrives on helping others, loves interacting with clients, and has a knack for problem-solving, this position is tailor-made for you. With bonuses, commissions, and room to grow, this full-time opportunity in North Nazimabad is the right step in your career path. Apply today to make a meaningful impact while developing your skills in a reputable academic organization.

About the Customer Service Role

Fahad Tutor Academy is currently seeking a dedicated customer service representative who can confidently interact with clients while handling a wide range of responsibilities. As part of our team, you will manage customer queries, resolve issues with empathy, and represent our brand positively. This role is ideal for those who have a passion for customer care and excellent verbal communication skills. If you’re fluent in spoken English and have basic Microsoft Excel knowledge, you’re already ahead of the game.

 Key Responsibilities

Engage with Customers Effectively

You will be the first point of contact for all incoming customer calls. Your ability to answer promptly and provide satisfactory responses will be critical.

Handle Inquiries with Confidence

From answering simple questions to addressing complex concerns, your job is to keep the customer informed and satisfied.

De-escalate with Patience

Sometimes, customers may be upset or confused. In these moments, your calm demeanor and patient responses will make all the difference.

Understand Customer Needs

You will cater to clients based on their specific requirements, ensuring tailored solutions that leave them satisfied.

Skills That Make You a Perfect Fit

To excel in this role, candidates should possess the following abilities:

• Clear verbal communication

• Strong active listening

• A calm, empathetic attitude

• Fluency in spoken English (preferred)

• Basic MS Excel knowledge

• Ability to work independently and within a team

Call center experience is a bonus, but not mandatory. If you’re quick to learn and have a customer-focused mindset, you’ll fit right in.

Perks and Compensation

Fahad Tutor Academy believes in recognizing effort and performance. Therefore, employees in this role enjoy:

• Competitive salary (Rs. 22,000 – Rs. 45,000 per month)

• Attractive bonuses and commissions

• Attendance allowance

• A supportive and growth-oriented environment

Whether you’re starting fresh or bringing some experience with you, you’ll find the compensation package motivating and fair.

 Education and Career Level

To be eligible for the role, applicants must have at least an Intermediate/A-Level qualification. Those with a Bachelor’s degree (BA or BCOM) are encouraged to apply. The job is open to female candidates aged between 18 and 28 years. It’s a great fit for entry-level professionals aiming to build a strong foundation in client service.

Why Choose Fahad Tutor Academy?

Working with us means being part of an organization that values integrity, professionalism, and continuous improvement. We invest in training and career development and support our employees in achieving their long-term goals. Join a team that treats you with respect and rewards your performance.

Job Details at a Glance

• Job Type: Full Time / Permanent

• Location: North Nazimabad, Karachi

• Industry: Education / Training

• Department: Client Services & Customer Support

• Career Level: Entry Level

• Experience Required: 0 – 2 Years

• Shift: First Shift (Day)

• Total Positions: 15

• Gender Preference: Female

• Apply By: May 20, 2025

Apply Now and Get Started

This is your opportunity to build a customer service career that is both rewarding and sustainable. Apply now before May 20, 2025, and secure your chance to work in a respectful, high-growth environment where your voice matters. Don’t wait—start your professional journey with us today.

Apply Now